Refund policy

At Paradise Records and Trading Post, we take pride in offering a diverse and ever-changing inventory of vintage, collectible, and modern items—each with its own history, character, and condition. Because of the unique nature of our products, our return and refund policy may vary depending on the item. We strongly encourage customers to review item descriptions carefully before purchasing, especially for vintage or pre-owned goods. Each listing includes detailed information about the condition, authenticity, and any notable imperfections. If you have any questions or concerns about an item prior to purchase, please don’t hesitate to reach out to us directly. We’re happy to provide additional photos, details, or clarification to help you make an informed decision. In-Store Purchases: All sales are considered final unless otherwise specified at the time of purchase. In cases where an item was misrepresented or is found to be defective in a way not disclosed, please contact us within 7 days of purchase. If approved, returns will be issued as store credit only—no cash or card refunds. Online Orders: Returns or refunds for online purchases are handled on a case-by-case basis. Requests must be submitted within 7 days of delivery and include supporting details or photos. If a return is approved, it will be refunded as store credit only. Shipping costs are non-refundable, and return shipping is the responsibility of the buyer unless the item was inaccurately described. Final Sale Items: Some products, especially rare or one-of-a-kind collectibles, are sold “as-is” and are not eligible for return or refund. These items will be clearly marked as Final Sale in their descriptions. Our goal is always to ensure customer satisfaction while preserving the integrity and value of the items we carry. If you’re ever unsure about a product, reach out before purchasing—we’re happy to help. 

NEED HELP? Contact us at: info@paradiserecordsandtradingpost.com for questions related to refunds and returns.